Privacy Policy

Effective Date: May 26, 2025

CJ Hensch & Associates, Inc. (“CJ Hensch”, “we”, “our” or “us”) respects every individual’s privacy and will only collect, use, retain or disclose your personal information in accordance with this Privacy Policy. We recognize every individual’s right to privacy and acknowledge our obligation to preserve the confidentiality of Personal Information (as defined below). This Privacy Policy applies to CJ Hensch and its collection, use, and disclosure of Personal Information in our business operations and/or through the website and web applications located at www.cjhensch.com (collectively, the “Website”). CJ Hensch is responsible for how we collect, handle and use this information.

1. How “Personal Information” is Defined in our Privacy Policy

“Personal Information” means any information that could reasonably be used to identify, locate or contact you and which is submitted to and/or collected by CJ Hensch and maintained by us in an accessible form during the course of our activities.

2. What Personal Information Do We Collect?

We only collect the Personal Information necessary for the purposes identified in this Privacy Policy and keep all information as accurate, complete, and up-to-date as reasonably possible.

The information we collect falls into three categories:

  • Account and profile information: Such as email address, username, and password when you create or edit an account, and payment information when signing up for a paid service.
  • Content you provide through our products and services: This may include video recordings or uploads, stored in systems maintained by us or our affiliates, as well as data like traffic control info and anonymized device data.
  • Content you provide through our Website: For example, contact or marketing information and usage data to improve our products and services.

3. Consent

CJ Hensch collects Personal Information for the purposes outlined and identifies the purpose at or before the time of collection. If we seek to use the information for a new purpose, we will obtain your consent unless required otherwise by law.

You may withdraw consent at any time by contacting us at privacy@cjhensch.com. Withdrawal is not retroactive.

4. How Do We Use the Personal Information We Collect?

We use Personal Information to:

  • Provide services and personalize your experience
  • Support research and development
  • Provide customer support
  • Conduct marketing efforts

Usage includes determining access rights, video processing for traffic data, algorithm training, understanding product usage, sharing updates and content, and using cookies (including Google Analytics) to enhance user experience.

5. How We Share the Personal Information We Collect

We may share Personal Information:

  • With third-party apps accessed through our Website
  • With service providers and distributors
  • To comply with legal obligations or to enforce our terms
  • For U.S. and Canadian residents, with third-party distributors who may contact you for customer service or product updates

You may opt out at any time by contacting privacy@cjhensch.com.

6. How We Retain the Personal Information We Collect

We keep your information:

  • As long as your account is active
  • While there is a business need (e.g., service delivery or R&D)
  • As required for marketing, legal, dispute resolution, or enforcement purposes

You may delete your account or contact us to remove your data.

7. How We Protect Personal Information

We use reasonable physical, organizational, and technological security measures, including:

  • SSL encryption
  • Firewalls and antivirus
  • Access limitations based on business needs

However, no transmission over the internet is 100% secure.

8. How to Access and Control Your Personal Information

You may:

  • Request deletion by emailing privacy@cjhensch.com
  • Unsubscribe from marketing via email links or contact
  • Update or deactivate your account

9. How We Transfer Your Personal Information

We may store and process information in Canada, the U.S., or other countries where we or our partners operate, in compliance with applicable laws. By using our services or providing data, you agree to such transfers.

10. Cookies

(a) What Types of Cookies Do We Use?
We use third-party and advertising cookies to improve your experience and collect relevant information.

(b) Third-Party Cookies
We do not control third-party cookie policies. We encourage you to review their practices. Cookies may track usage and share data with third parties.

(c) Refusing Cookies
You can manage cookie preferences via your browser settings. Refusing cookies may limit some features on our Website.

11. California Residents

Under the California Consumer Privacy Act (CCPA), California residents may request:

  • What data we collect, from where, and why
  • With whom we share it
  • Specific data collected
  • Categories of data sold or disclosed in the past 12 months

We do not sell your Personal Information. To make a CCPA request, email privacy@cjhensch.com.

12. Changes to this Privacy Policy

We may update this policy and will post the updated version on our Website. Material changes will also be shared via email.

13. Contact Our Privacy Officer

For questions or concerns regarding your information or our privacy practices, contact our Privacy Officer at privacy@cjhensch.com.

You may also request access, correction, or deletion of your information. We will accommodate such requests where possible, though some archived copies may be retained as required by law.

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